Coach-C · by Chardin Systems

Turn Every Call
Into a Booked Job.

Coach-C is an AI assistant built for home service businesses — HVAC, plumbing, electrical, and roofing. It answers every call 24/7, captures every lead, and lets your team run schedules, dispatch, and customer look-ups by voice — so more calls turn into booked jobs.

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Every Call Answered, 24/7
Built for Home Service
No Tech Skills Needed
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The Problem

The Jobs You're Losing
Happen on the Phone.

For home service businesses, revenue lives and dies on the phone — and in the scramble that follows. Missed calls, buried job info, and messy dispatch cost you booked jobs and wasted hours every single day.

Missed & Mishandled Calls

Every unanswered or fumbled call is a job that goes to the competitor who picked up. Most owners never find out it happened.

Buried in Software

Techs and office staff waste time opening screens and spreadsheets just to find a job's status, a customer's history, or what was done last visit.

Dispatch by Whiteboard

Assigning jobs and telling each tech where to go is a daily scramble of texts, calls, and sticky notes — easy to double-book or drop a job entirely.

The Gap Coach-C Fills

One AI assistant that answers every call, captures the lead, dispatches the job, and keeps schedules and customer history a question away. That's Coach-C.

The real problem is the gap between the calls you already pay for and the jobs you actually book. Coach-C closes it by answering every call, capturing every lead, and taking dispatch and look-up busywork off your team's plate.

What Coach-C Does

Answer the Call. Run the Day. Book More Jobs.

Coach-C answers every customer call, captures the lead, and gives your team hands-free access to schedules, dispatch, and customer history — so more calls turn into booked jobs and less time gets lost to busywork.

01

Every Call Answered, 24/7

Coach-C answers every customer call around the clock — not just during office hours. An after-hours call is a booked job for whoever picks up; Coach-C makes sure that's you, not the competitor down the road.

  • Inbound calls answered 24/7 — never sent to voicemail
  • Captures caller details and the job they need
  • Covers after-hours, overflow, and busy-line calls
  • Smooth hand-off to your team when it matters
Core of Coach-C
02

Every Call Recorded & Transcribed

Every conversation is recorded and automatically transcribed in English and French — through a built-in softphone and a mobile app for techs in the field. Nothing gets lost, nothing goes unheard.

  • Built-in softphone plus a field app for techs
  • Automatic transcription, EN and FR
  • Recordings organized by rep, date, and outcome
03

Ask About Any Customer

No more digging through the database. Your team just asks — out loud — what work was done for a customer, the status of a job, or when they were last serviced, and Coach-C answers.

  • Voice look-ups on customer and job history
  • Know what was done, and when, in seconds
  • Works for office staff and techs in the field
04

Every Job on the Schedule

Each employee opens their calendar and sees exactly what's ahead — job times, job types, and locations. No morning huddle required to know where the day is headed.

  • Per-employee schedule of jobs, types, and locations
  • Techs know where to go without calling the office
  • One clear view of the day, on any device
05

Lead & Follow-Up Tracking

Coach-C surfaces the callbacks, quotes, and unbooked leads that would otherwise fall through the cracks — so every job opportunity gets a second touch instead of getting forgotten.

  • Unbooked leads flagged automatically
  • Follow-up reminders on quoted jobs
  • No opportunity lost to a missed callback
06

AI Job Triage — Your Call

Coach-C's AI triage agent can assign incoming jobs to the right employee automatically. Prefer to run dispatch yourself? Managers and head-office staff can switch the AI off and take over any time.

  • AI assigns new jobs to the right tech automatically
  • One toggle to hand dispatch back to your team
  • Managers and HQ keep the final say
0
%
of your customer calls answered — 24/7, not just during office hours
0
%
more inbound calls turned into booked jobs — every call answered, every lead followed up
0
hrs
back every week per employee — no more digging through software or chasing dispatch
0
x
return over the life of the tool from jobs you used to lose on the phone
Who It's For

Purpose-Built for Home Service Businesses

Coach-C is built for the trades — where every call is a potential job, and how fast you answer and how smoothly you run the schedule directly drive revenue. Bilingual EN/FR, so it fits crews across Quebec, Ontario and beyond.

HVAC

Answer every service and replacement call around the clock, capture the lead, and get the right tech dispatched to the job automatically.

Service Calls · Replacements

Plumbing

Capture urgent inbound calls, quote confidently on site, and make sure no emergency lead slips away unbooked.

Emergency Calls · Quotes

Electrical

Turn more panel, wiring, and repair inquiries into scheduled jobs — answered 24/7, dispatched automatically, and never left without follow-up.

Estimates · Scheduling

Roofing

Long sales cycles and big-ticket quotes make every lead count — Coach-C answers every inquiry, tracks every quote, and keeps the follow-up from slipping.

Inspections · Follow-Up

& More Trades

Garage doors, landscaping, pest control, water treatment, and other home service businesses that live and die on the phone.

Any Trade · Any Crew

Beyond Home Services

Coach-C is Chardin Systems' first product. It starts with the trades — and the same AI platform will expand to new industries over time.

On the Roadmap
How It Works

Onboarding So Simple, Anyone Can Use It

Getting started with Coach-C is short and guided, and we handle the technical side — so setup takes almost nothing on your end. From there, the tool is built to feel obvious: no manuals, no IT department, no learning curve.

01
We Set It Up

Connect

We set up your softphone numbers and get the mobile app onto your techs' phones. We handle the configuration and connection and walk your team through it — you don't touch the technical side.

02
You Go Live

Capture

Coach-C starts answering, recording, and transcribing every call automatically. Every lead lands in one place, and your job list starts filling itself in.

03
Ongoing

Run the Day

Coach-C dispatches new jobs to the right tech, keeps everyone's schedule current, and answers questions about any customer or job by voice — automatically, or with your dispatcher in control.

04
As You Grow

Book More Jobs

More booked jobs from the same call volume. We tune Coach-C to your business and add capabilities as you scale — no long contract, no lock-in.

The Principle Simple by Design Coach-C is built around how people actually think and work — so anyone on your team, whatever their age or background, can get value from it without training or technical skills. And if it isn't earning its keep, you're not locked into anything.
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Why Coach-C

Built for the Trades, From the Ground Up

Coach-C isn't a generic tool with a home-service label slapped on it. Nothing else brings call answering, dispatch, scheduling, customer look-ups, and follow-up into one platform — designed around how home service businesses win work, and around how real people actually use software.

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Built for Home Service, Not Generic Sales

Coach-C understands service calls, replacements, and in-home quotes — so answering, dispatch, and follow-up all fit how your team actually books work.

Effortless to Adopt — No Tech Skills Needed

A short, guided onboarding with almost nothing required on your end. Coach-C is designed around human intuition, psychology, and real UX — so anyone on your team can use it with confidence, whatever their age or comfort with technology.

Ask, Don't Dig

Job status, customer history, and schedules come back by voice — no hunting through screens and spreadsheets. Everyone from the office to the field moves faster.

Bilingual EN/FR by Default

Answers, records, and transcribes in both English and French, and your team can ask it questions in either language — a natural fit for bilingual regions like Quebec and Ontario, and any team with francophone customers.

Backed by Chardin Systems

Coach-C is Chardin Systems' first product, and it's actively developed. The same team also builds custom AI software — so the platform keeps getting better, and new industries are on the roadmap.

Support Straight From the Founder

Any technical issue, any question — you reach Jacob directly. Excellent customer service, fast response times, and immediate solutions are his top priorities, not an afterthought.

Jacob, Founder of Chardin Systems
The Founder

The Person Behind Coach-C

Jacob — Founder & Principal Engineer

Jacob built Chardin Systems after seeing how much revenue home service businesses lose before a truck ever rolls — on missed calls, quotes that never get a follow-up, and hours lost to dispatch and digging through software. The calls were happening; the leads were slipping and the office was drowning in busywork.

Coach-C is the answer: answer every call around the clock, capture every lead, and keep jobs, schedules, and customer history a question away. It's Chardin Systems' first product, and Jacob works directly with every client — from setup through everyday use. No account managers, no offshore hand-offs.

Based in the Ottawa–Gatineau region — Canada's National Capital Region. Bilingual EN/FR. Focused on one thing: helping home service teams win more of the jobs that come through their phones.

Get Started

Book a Coach-C Demo

A short walkthrough of how Coach-C answers your calls, captures leads, and runs your schedule and dispatch — plus a look at where you're leaving money on the table today. No obligation, no hard sell.

Ottawa–Gatineau · Canada · Bilingual EN/FR
chardinsystems@gmail.com
All inquiries handled confidentially

We respond within one business day. Your information is never shared.